posted by admin on Dec 6
Changing the Adversarial Nature of Car Sales
Consumers have an adversarial attitude towards car dealers, and I can’t say blame them. The retail auto industry has done so many things to create an atmosphere of confusion and intimidation that many car buyers understandably dread the buying experience. Not only do some dealerships encourage their sales staff to engage in dishonest tactics to fleece customers, many have proven themselves to be sexist as well. I always wondered how the salesmen for those particular dealerships came home at night and looked their wives or daughters in the eye. Being a dealer myself, I have encountered the best and worst that the business has to offer. While my turnover is quite low compared to most, I have hired sales associates with prior experience over the years. I have also fired more than a few of these “professionals” within a week of hiring them. Why, you ask? I don’t mean to sound trite, but I do business by the golden rule. As a result, I won’t tolerate dishonesty on the part of my sales staff or the condescending attitude that I notice many dealers and salespeople take toward their customers. I also refuse to use the dubious tactics that many dealers use to nickel and dime more profit out of every customer that enters their showroom. Now, let me tell you what the results of following the golden rule are… I don’t have an adversarial relationship with my customers. Sure, more than a few have stepped into one of my sales staff’s offices ready to do battle, but we quickly alleviate their anxiety by doing something that I can wholeheartedly recommend for any business. We give them honest, fair and respectful treatment. I know this might sound like a novel approach in the auto industry, but it’s the only way to do business in my opinion. If more dealerships would stop trying to treat every sale as though it were the last one they will ever make and concentrate on building a good repoire with their clientele, they would enjoy the success that I do. I would bet that my profit margin is, on average, a bit below that of most other dealerships. Still, I never have a shortage of customers, most of which return for their next purchase. Many of my long term customers will wait for me to find the car they are interested in before buying from another dealership. Why? Because they know that when they drive off my lot, they have been treated fairly and have received a good value for their money. More importantly, I can go home at night knowing I run an honest business and that I can take pride in considering myself part of the community I do business in. That’s worth a lot more to me than a few extra bucks. I wish more of my competitors felt this way as well, because it would benefit our industry as a whole to change our sales philosophy for the better. To learn more visit Spanos Imports of Daytona Florida visit http://www.spanosimports.com/
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Learning To Back Up A Vehicle Safely For The Beginner And Inexperienced Driver
Backing up your vehicle can be quite simple, once you get the technique down pat, like anything else. It should be a lot easier than going forward. There is a huge difference in speed, than maneuvering the vehicle forward. Keep in mind. The faster your speed is, the faster you have to process information. That said. Driving backwards should be a lot easier than going forward, because you should be going a lot slower. Now if you?re speeding going backwards, the opposite is true. Right? When backing up a vehicle, always look in the direction that you are backing. When your maneuvering the vehicle to the left, look left. When you?re maneuvering the vehicle to the right, look right. When you?re driving straight back always look over you?re right shoulder. Always glance over the opposite shoulder first, before you proceed to back up. So if you?re backing and looking right, you should be glancing left first, before you start to roll backwards. Backing to the left, glance over right shoulder first. Always recheck you?re blind spot again, if you take more time, before you roll back. There are a few things that you have to do first, depending on the size of the vehicle. You may have to honk your horn to worn pedestrians and other vehicles. One important thing you must do is looking around before you back up. The other important thing you must do is look where your backing at all times. The only reason to glance forward is to make sure your front end clears the vehicle, hazard, or pedestrian beside your car if you intend on turning the vehicle. Did you notice I used the word glance? It?s pretty easy. Driving forward, you look forward, driving backwards; you look backwards until your vehicle comes to a complete stop. Everything else is just a glance. When you must back up, only go back far enough necessary to drive forward, especially if you?re view is limited. Putting it in simpler terms. If you?re vehicle has enough clearance to move forward. Stop and proceed forward. Do not guess. Move back more if your not sure. When you?re not sure which way your vehicle wheels are turned. With your foot on the brake pedal and the gearshift in drive or reverse, depending on direction, release up on the brake pedal slowly and look and see which direction your vehicle is heading, and correct accordingly. Let?s take a quick lesson on backing up. May I suggest you find a vacant parking lot like a mall or a school when it is closed? Make sure you get out of the car and look around for kids playing first. (Do not attempt this maneuver without an experienced driver sitting next to you or kids playing in the area.) With your foot covering the brake, slowly release the brake until the vehicle starts rolling. Keep your foot above the brake only to move it to the accelerator to get the vehicle in motion moving your foot back over the brake to keep the car from getting out of control. It?s called covering the brake. Looking in the direction you want to go, place your hand at the twelve o?clock position, practice turning the vehicle from side to side bringing it back to straight position and holding it straight for awhile. Stop after approximately the length of a football field and do the same thing going forward. The reason I would like you to do the same exercise going forward is that soon you will realize turning the wheel going forward is the same as turning the wheel going backwards. Once you turn the wheel right or left. Bringing the vehicle back to straight position will require you to straighten the wheel once the vehicle is straight again. Repeat the maneuver going backwards until you arrive at the approximate point that you started. Also practice turning the vehicle on a bigger degree of a turn when you get a little more confident. Be certain that you are covering the brake pedal at all times. Slowly backing up to your ability only. Also practice backing up between the lines of parking stalls. Do this a few times or a couple of times a week and you will master the art of backing up safely. Your knowledge on backing up is equally as important as driving forward. Just remember that doing it safely is the most important part of backing up. In other words, looking around before rolling back and looking where you?re backing. Do not roll back looking forward. Do you look back when you are driving forward? . Lets talk about the blind spot. Position your hands at 10 and 2 on the steering wheel and look straight ahead. You should be able to see out your back window and your side mirrors. Those mirrors are good for viewing traffic coming up behind you. Your blind spot is situated over your shoulders on the backside of your passengers back windows. By glancing in that direction, you will be able to see a vehicle coming along side of you, that you cannot see with your mirrors. Including traffic or pedestrians approaching from the opposite side of the roadway, or parking lots and intersections. When you want a better understanding of the blind spot. Have a friend or family member stand directly along side the back corner of you?re vehicle, and have them side-step away from your vehicle, and looking in you?re side and rear view mirror until they are not visible, then glance over you?re shoulder. That would be you?re blind spot. Driving safely is almost impossible without the understanding of your blind spot. All it takes is a quick glance, and if you think you saw something, glance again, before you turn the vehicle wheel, and or move in that direction. Do not turn the wheel at the same time your checking. It defeats the purpose of checking to see if it?s safe. I like to use the word glance, especially if you?re moving the vehicle. When you?re not moving forward or backwards, take a good look around before you roll. It is important to look in the direction you?re going. For further information on driving techniques, please find a recognized driving school nearest you. Owned and operated a driving school for several years. Taught over 2000 kids and older people how to drive. Now operating a golf tee time site at <a href="http://www.golfanchor.net" target="_blank">http://www.golfanchor.net</a> and a sister golf site at <a href="http://www.golfanchor.com" target="_blank">http://www.golfanchor.com</a>
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3 Places not to go when you sell a car
Car dealershipsMainly because of their industry, car salesmen have a bad reputation in general. Sure, there are some car salesmen out there who are great people, contribute to charity, good with children, but bottom line; they still sell cars for a living. Point being, if someone wants to sell a car and they go to a dealership they will have to interact with a salesman whose one goal is to sell them a car. They don’t care that you want to sell a car, all they care about is the new vehicle they want you to buy. Particularly this coming year of 2007, it has been predicted that used car sales will rise as new car sales decline. This means that those car salesmen at dealerships will be chasing their customers with added desperation trying to defeat those projections. Do yourself a favor when you want to sell a car and avoid the headache and potential purchase that comes along with a dealership. The local newspaperWhile it may seem simple to place an ad in your local rag and deal with individual buyers yourself, beware of the many issues that may arise from this avenue. To begin with you are forced to reveal your contact information, which lets face it, in this day and age can be a bad idea. Not to mention that you are forced to meet with strangers (always do it in a crowded public place), and allow them to test drive your vehicle. This poses a liability problem to your insurance carrier, and could be a personal liability for obvious reasons. In addition to close contact with strangers, there is also the issue of haggling, selling and convincing reluctant potential buyers, not to mention people who aren’t serious about buying wasting your time. Another serious issue is payment fraud. Selling a big ticket item isn’t something to be taken lightly and almost any type of payment you take can be fraudulent. If you must sell a car yourself be sure to only accept cashiers checks made out to you, and as an added step you should meet the buyer at the bank the check is drawn off of and never turn over the keys until you have negotiated the check and have cash (or another cashiers check you purchased) in your hand. A high visibility parking lotMany people simply buy a ‘For Sale’ sign and slap it in a window of the vehicle they want to get rid of. Quite frankly, driving with a for sale sign in the window isn’t a good way to advertise, talk about dealing with strangers. No one wants people yelling offers to them at stoplights, and while moving there is no way to make the copy large enough for passing vehicles to see. Many people will take their car and its ‘For Sale’ sign and put it in a parking lot with high visibility and lots of traffic. Beyond the obvious angry business owners and parking violations, this is another method of selling that requires your contact information becoming public knowledge. Not only can that incur unwanted attention, but it also gives that angry business owner or code enforcement officer a quick and easy way to track you down. There is a solutionIt may seem hopeless when you want to sell a car, there are flaws with almost any method you use. However, the newest and perhaps the most easy alternative lies in your computer. The internet offers any number of websites that make selling your car a snap. Not only do most of them come to you, but many offer cash to sellers. Utilizing affiliates within the industries helps them to eliminate your footwork and get you a reasonable price. <b>About the Author:</b> My name is Paige Filler and I'm a creative writer with a love of all things that go vroom. I do my homework to bring thought and innovation into everything I write about the auto industry. You can find more of my stuff at <a href="http://www.cash4usedcars.com/" target="blank">Cash 4 Used Cars</a>, and <a href="http://blog.cash4usedcars.com/" target="blank"> this blog.</a>
Source: www.ArticlePros.com
